IG Likes Website Terms of Use & Refund Policy
Effective Date: June 2023
Welcome to IG Likes, your reliable partner for Instagram growth services. By using our website, https://iglikes.com.au, and availing of our services, you agree to the stipulated Terms of Use provided here.
1. Account Terms
To be eligible for our services, your Instagram account must be set to public mode. We cannot provide our services to private accounts due to Instagram’s privacy restrictions. If your account is private and you have placed an order, we cannot process it nor provide a refund.
2. Payment Verification
In order to maintain a secure transaction environment, we work closely with our payment processor (Stripe) to monitor for any suspicious payment activities. If a payment is flagged as suspicious, we may request additional information from the customer to verify the transaction. This could include a screenshot of the transaction from their banking app or a card statement showing the last 4 digits of the card used for the payment. We use this information solely for verification purposes to ensure that all payments on our website are legitimate and authorized by the cardholder. If a customer refuses to provide this information, we reserve the right to withhold services and deny refund requests.
3. Assurance of Service
We are committed to offering you a 30-day refill protection for any unexpected drop in followers, likes, views, or comments, ensuring the value of your purchase. Refunds are not available in such instances, but we promise to refill your order promptly.
4. Completion of Orders
We will refund your payment if we fail to process your order due to reasons within our control. However, orders that are currently being processed or have been successfully completed are not eligible for a refund.
5. Refund Guidelines
We have a strict policy regarding refunds. We only issue refunds for orders that we could not process due to our internal issues. If you have a private account or have not read and agreed to our Terms of Use, a refund cannot be issued.
6. Reach Out To Us
For any support or sales-related queries, feel free to email us at hi@iglikes.com.au or sales@iglikes.com.au. Our dedicated team is always ready to provide you with the necessary assistance.
7. Consent to Terms
By choosing our services, you accept the terms of use laid out in this agreement. During the checkout process, you will need to tick a box to confirm that you have read and agreed to these terms. Any request for refunds citing unawareness of these terms will not be considered.
8. Amendment of Terms
We reserve the right to update or modify these terms at any time, and such changes will be effective upon posting on this page.
9. Legal Jurisdiction
These Terms of Use shall be governed by and construed under the laws of Australia. You agree to submit to the exclusive jurisdiction of the Australian courts for any dispute arising out of these terms.
Thank you for understanding and adhering to our Terms of Use. We value your business and are committed to providing top-quality service. For any questions or concerns, please don’t hesitate to contact us.
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